How we handle information.
This page explains the information Alpha Towing Services may receive when you contact us or use the website, and how that information may be used.
Effective date: September 17, 2026
Information we may receive
When you call, email or submit a website form, you may provide information such as your name, phone number, email address, vehicle details, pickup location, destination and a description of the help you need.
The website may also receive basic technical information, such as device type, browser type, pages viewed, approximate location derived from an internet address, and information stored through cookies or similar technologies.
How information may be used
- To respond to enquiries and service requests
- To communicate about a requested service
- To operate, protect and improve the website
- To prevent misuse, fraud or security problems
- To meet applicable legal and recordkeeping obligations
When information may be shared
Information may be shared with service providers that help operate the website or support business communications, when needed to provide a requested service, or when disclosure is required by law. Providers should receive only the information reasonably needed for their role.
Cookies and analytics
The website may use essential cookies and, if enabled, measurement tools. If optional tools are added, this page will explain what they do and what choices are available to visitors.
Data retention and security
Information should be kept only as long as reasonably needed for the purpose it was collected, business records, dispute handling or legal obligations. Reasonable safeguards may be used, but no internet or storage system can be guaranteed completely secure.
Your choices
You may contact Alpha to ask about personal information you have provided, request a correction or raise a privacy concern. Legal rights can vary by location and circumstance.
Contact
For privacy questions, email alphatowing247@gmail.com or call (206) 899-9919.
Changes to this policy
This policy may be updated when the website, service providers or legal requirements change. The effective date above should be changed when a revised policy is posted.