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Towing and roadside help

Need a tow, a jump start or help with a flat?

Here is the short version of what Alpha can help with. If you are not sure which one fits, call and describe the problem in your own words.

Start with what happened

You do not need the perfect name for the problem. Just tell us what happened.

Most people call because something unexpected happened. These service descriptions give you a useful starting point, but you can simply explain what you see.

Branded white heavy-duty rollback truck loading a vehicle on a wet Washington road

Towing

For a vehicle that will not run, is unsafe to drive or needs to be moved to another location.

Call for towing
Technician helping with a dead vehicle battery

Jump starts

If the engine will not turn over and a flat battery may be the reason, call and describe what the vehicle is doing.

Call for a jump start
Roadside help for a driver locked out of a vehicle

Vehicle lockouts

Locked your keys inside? Tell us the vehicle make, model and your location so we can discuss the available help.

Call for lockout help
Alpha technician safely delivering emergency fuel to a car

Fuel delivery

If you have run out of fuel, share your location and vehicle details so we can plan a safe roadside visit.

Call for fuel help
Branded white rollback truck recovering a vehicle with a steel winch cable

Vehicle recovery

For vehicles stuck off the road or in a position that needs more planning than a standard tow. Conditions matter, so tell us exactly what you see.

Discuss recovery
Technician aligning a replacement wheel with a vehicle hub

Tire changes

Have a usable spare? Tell us where the vehicle is parked and whether it is on level ground or beside moving traffic.

Call for tire help
Before you call

A few details can help us understand what you need.

If it is safe, have these nearby. If you are in immediate danger or blocking moving traffic, contact emergency services first.

  • Your location, nearest landmark or map pin
  • The vehicle make, model and approximate size
  • What happened and whether it can roll or steer
  • Any traffic, weather or access concern
Not sure what you need?

That is okay. Just tell us what happened.

We will ask a few useful questions and talk you through the next step.

Call Alpha ↗
Call Alpha · (206) 899-9919
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